The Order Information Portal consists of four tabs:
Throughout the Order Information Portal, you can use either a simple search or an advanced search to look for information. The Advanced Search button is available on all the pages and when you click it, the Advanced Search page opens, enabling you to enter more criteria.
Order Status Information
The Order Status tab is central to the Order Information Portal. It not only enables you to view sales order information, but additional information like pricing, invoicing, quality etc. The Order Status tab consists of a simple search region and an advanced search button to help you search for sales order and related information.
The simple search criteria are: Customer Name, Customer Purchase Order, or Sales Order Number. The advanced search criteria are: Sales Order, Delivery Number, Customer PO, Customer Name and Ship To. Additional advanced search criteria are: Order Date Between, Order Date To, Requested Ship Date Between, Requested Ship Date To. The Search Results window populates with the rows matching the criteria. Some of the headers of the search results window are links – if you click on them, they will sort the rows in ascending or descending order.
The search results output is called the Sales Order Summary and displays the basic order information. The additional information is classified into four broad sections: General, Shipping, Billing and Item Information. Under the General section, two links are provided to view Quality Plan and Invoice Information. Under the Shipping section, the View Delivery Summary and View Line Details links are used to display further delivery and line information. Under the Billing section, the Pricing link displays more pricing information.
Delivery Information
Like the Order Status tab, the Delivery tab also enables you to perform a simple or an advanced search to view delivery-related information and when items ship. The simple search criteria are: Delivery Number, Customer Purchase Order Number, or Sales Order Number. The advanced search criteria include: Planned Ship Date (From and To), Actual Ship Date (From and To), Planned Arrival Date (From and To) and Actual Arrival Date (From and To). The search results window displays the following information about deliveries: Delivery Number, Planned Ship Date, Actual Ship Date, Freight Carrier, Waybill etc. When you click a Delivery Number, you can drill down to the detailed delivery information. The Delivery Details page consists of the Shipping Information and Delivery Lines sections that contain more information about the delivery.
- Home: This is the default page that Order Information opens to. It displays recent orders, recent deliveries and a What’s New section. The Home page can be customized.
- Order Status: This tab displays details about sales orders. Additionally, information about quality, pricing, shipping and invoicing is also available.
- Delivery: This tab displays delivery details.
- Customer Service: This tab contains a Contact Us section where you can add contact information about your company.
Throughout the Order Information Portal, you can use either a simple search or an advanced search to look for information. The Advanced Search button is available on all the pages and when you click it, the Advanced Search page opens, enabling you to enter more criteria.
Order Status Information
The Order Status tab is central to the Order Information Portal. It not only enables you to view sales order information, but additional information like pricing, invoicing, quality etc. The Order Status tab consists of a simple search region and an advanced search button to help you search for sales order and related information.
The simple search criteria are: Customer Name, Customer Purchase Order, or Sales Order Number. The advanced search criteria are: Sales Order, Delivery Number, Customer PO, Customer Name and Ship To. Additional advanced search criteria are: Order Date Between, Order Date To, Requested Ship Date Between, Requested Ship Date To. The Search Results window populates with the rows matching the criteria. Some of the headers of the search results window are links – if you click on them, they will sort the rows in ascending or descending order.
The search results output is called the Sales Order Summary and displays the basic order information. The additional information is classified into four broad sections: General, Shipping, Billing and Item Information. Under the General section, two links are provided to view Quality Plan and Invoice Information. Under the Shipping section, the View Delivery Summary and View Line Details links are used to display further delivery and line information. Under the Billing section, the Pricing link displays more pricing information.
Delivery Information
Like the Order Status tab, the Delivery tab also enables you to perform a simple or an advanced search to view delivery-related information and when items ship. The simple search criteria are: Delivery Number, Customer Purchase Order Number, or Sales Order Number. The advanced search criteria include: Planned Ship Date (From and To), Actual Ship Date (From and To), Planned Arrival Date (From and To) and Actual Arrival Date (From and To). The search results window displays the following information about deliveries: Delivery Number, Planned Ship Date, Actual Ship Date, Freight Carrier, Waybill etc. When you click a Delivery Number, you can drill down to the detailed delivery information. The Delivery Details page consists of the Shipping Information and Delivery Lines sections that contain more information about the delivery.
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