Returns

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Transactions > Receipts > Returns

Purpose

Use the Receiving Returns window to return delivered items to receiving and to return received or delivered externally sourced items to the supplier if the purchase order has neither been cancelled nor final closed.

Use the Receiving Returns window to return items back to a customer. For example, a customer returns to your company a part that does not work properly. You receive and fix the part, then return the part to the customer. 

You cannot enter returns for internal shipments.

Windows

Find Returns

Receiving Returns